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Terms of Use

Last Updated: January 2025

Acceptance of Terms

By accessing or using Quincy Recovery's services, including calling our helpline or using our website, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

Nature of Services

Quincy Recovery operates as a third-party matching service that connects individuals seeking addiction treatment with appropriate treatment facilities. We are not a treatment center, medical provider, or healthcare facility. We do not provide medical services, diagnosis, or treatment directly.

Third-Party Referral Service

Our service consists of:

  • Providing information about treatment options
  • Connecting individuals with partner treatment facilities
  • Facilitating initial conversations with treatment centers
  • Offering consultation regarding facility matching

All treatment services are provided by independent third-party facilities, not by Quincy Recovery.

Paid Advertising Disclosure

Treatment facilities in our network are paid advertisers. These facilities pay fees for advertising placement and referrals. When you call our helpline:

  • You may be connected to facilities that pay for placement
  • Calls may be routed to paid partner treatment centers
  • We receive standard advertising fees from partner facilities
  • We do not receive commissions based on your choice of facility

No Cost, No Obligation

Consultations provided through our helpline are free. There is no obligation to enter treatment at any facility we recommend. You maintain complete freedom to make your own treatment decisions.

Medical Disclaimer

Information provided through our services is for general informational purposes only and does not constitute medical advice. Always consult qualified healthcare professionals regarding medical conditions, treatment options, and health-related decisions.

Quincy Recovery does not:

  • Provide medical diagnosis or treatment
  • Offer professional medical advice
  • Prescribe medications or therapies
  • Replace relationships with healthcare providers

Facility Independence

Partner treatment facilities operate independently. Quincy Recovery does not control, operate, or assume responsibility for the services provided by these facilities. Each facility has its own policies, procedures, and standards of care.

No Guarantees

We do not guarantee:

  • Treatment outcomes or results
  • Availability of specific treatment programs
  • Admission to any particular facility
  • Success of treatment at recommended facilities

User Responsibilities

Users of our services agree to:

  • Provide accurate information during consultations
  • Use services only for legitimate treatment-seeking purposes
  • Respect our staff and service providers
  • Comply with all applicable laws and regulations

Emergency Situations

Our services are not for emergencies. In case of medical emergency or life-threatening situation, call 911 immediately. For mental health crises, contact the National Suicide Prevention Lifeline at 988.

Privacy and Confidentiality

Use of our services is governed by our Privacy Policy, which is incorporated into these Terms by reference. We maintain confidentiality of personal information as described in our Privacy Policy, though we cannot guarantee absolute confidentiality.

Call Recording

Telephone calls may be monitored or recorded for quality assurance, training, and accuracy purposes. By calling, you consent to call recording.

Limitation of Liability

To the fullest extent permitted by law, Quincy Recovery and its affiliates, employees, and representatives shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages
  • Actions or omissions of partner treatment facilities
  • Quality or outcomes of treatment received
  • Decisions made based on information provided
  • Interruption or unavailability of services

Indemnification

You agree to indemnify and hold harmless Quincy Recovery from any claims, losses, damages, or expenses arising from your use of our services or violation of these Terms.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Quincy Recovery or its content suppliers and is protected by copyright and intellectual property laws. Unauthorized use is prohibited.

Website Use

You may not:

  • Use our website for unlawful purposes
  • Attempt to interfere with website functionality
  • Collect information about other users
  • Transmit harmful code or malware
  • Violate any applicable laws or regulations

Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of external sites. Links are provided for convenience only.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of services after changes constitutes acceptance of modified terms.

Termination

We reserve the right to refuse service or terminate access to our services at any time for any reason, including violation of these Terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Governing Law

These Terms shall be governed by and construed in accordance with applicable federal and state laws. Any disputes shall be resolved in accordance with applicable legal procedures.

Contact Information

Questions regarding these Terms of Use should be directed to:

Quincy Recovery
Phone: (217) 506-4445

Entire Agreement

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and Quincy Recovery regarding use of our services.

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Quincy Recovery

Professional treatment matching service

(217) 506-4445

100% Confidential

Privacy Policy | Terms of Use

Quincy Recovery is a third-party matching service connecting individuals with addiction treatment centers. This is not a treatment facility. Images shown represent partner facilities. All treatment centers receiving calls are paid advertisers. Calls may be routed to partner facilities that pay for placement. For emergencies, call 911. Additional resources: findtreatment.gov

© 2025 Quincy Recovery. All rights reserved.

Important Disclaimer

For those seeking addiction treatment for themselves or a loved one, calls are confidential and available 24/7.

Disclosure: This is a third-party referral service. Treatment facilities pay for advertising placement. When calling, individuals are connected to paid partner centers.

Calls are offered at no cost with no obligation to enter treatment. Standard advertising fees are received regardless of treatment decisions. Neither this service nor anyone who answers receives commissions based on which treatment provider is chosen.

Additional resources:
National: findtreatment.gov
Florida residents: myflfamilies.com